Postal Connections opens in Pioneer Center
Postal Connections of America, a full service mailing and shipping center, is now open at 1365 Prairie Parkway in the Pioneer Center. Owned and operated by Joni and Justin Tillich, the postal communication center offers personalized customer service geared toward today's on-the-go lifestyles.
Offering a full line of packaging and shipping options under one roof, Postal Connections can tailor services to fit their customer's needs. A customer can walk in the front door with several packages, decide to ship one through UPS and send another package via FedEx or DHL, all from one location. The store's digital imaging center offers both self-service or full-service options for small business or personal printing needs, including printing, scanning, collating, two-sided, stapled, hole-punched or bound printing jobs for anything from business cards, letterheads, envelopes, labels, forms, flyers, banners or invitations. Mailbox rentals are available with mail forwarding or holding.
"We can be your secretary away from home. We can do bulk mailings at Christmas time, or pack boxes for you with packing peanuts or bubble wrap, ship or mail your packages out for you, and bill you at the end of the month. Lots of people who run businesses out of their homes or don't have office space available, come here to use our equipment or computers," Joni said.
The West Fargo store offers special discount savings to customers through their Shipping Club membership that allows customers to ship six packages and get the next one free. In appreciation for teachers, Teacher VIP Passes are also available offering discounts on copies, lamination, and overnight shipping.
Prior to going into business on their own with Postal Connections, Joni was an executive team leader for Target stores. Customer service is Joni's specialty, while Justin handles the financial side of the business. Being able to go out of her way to meet each individual customer's needs is the most gratifying part of Joni's job. She likes to add little special touches whenever she can. Joni is particularly proud when she has the opportunity to help pack care packages for service people overseas. She slips a business card sized note inside each box, thanking the recipient for their service and dedication to our country.
She is also open to ideas from customers for ways their business can better serve them. The store will be adding gift cards, and passport photos soon, as well as small gift items appropriate for mailing.
Joni and Justin celebrated their second wedding anniversary with champagne and pizza on July 22. It was a double celebration for them. The following day was opening day for Postal Connections at their West Fargo location.
The couple purchased a Postal Connections franchise in California two years ago. Their business in California was successful, but it didn't take Joni and Justin long to realize that they wanted to live closer to family and friends in the upper Midwest. Joni, who was born and raised in Fargo, has many relatives and close ties in West Fargo. Justin grew up in Twin Valley, Minn. They are delighted to be back in the area and look forward to serving the community.
Postal Connections can be reached at 356-7678. Store hours are from 9 a.m. to 7 p.m. on Monday through Friday, and 10 a.m. to 6 p.m. on Saturday. Their Web site is www.postalconnections.com/222.