West Fargo Auto Body & Glass takes pride in customer service
Through the year's, the professional mission at West Fargo Auto Body and Glass has remained the same - to provide its clients with the highest quality, most trustworthy, vehicle repair workmanship they'll find anywhere.
Founded in 1995 by Brian Kounovsky, the business presently operates at 801 West Main Ave.
This focus on customer service comes easy for Kounovsky, who grew up in the automotive field and gained his experience there.
West Fargo Auto Body & Glass fills a definitive niche as your complete collision repair center, specializing in bodywork on all makes and models of vehicles, from something as simple as minor door handle problems to the more intricate work involved with major body repair, as well as windshield chip repair and total windshield replacement.
The business provides free estimates for all kinds of repairs, and works with all insurance companies. They also have loaner cars available if the need arises.
Kounovsky's expertise is bodywork as well as overseeing the day-to-day operation of his business.
Working alongside him are Rick Poppe, a 12-year employee and Chad Spellerberg, with five years experience. Poppe is responsible for complete body repair and framework areas, while Spellerberg also does body repair and coordinates glass replacement.
Kounovsky says it is the quality of the work and all of the loyal customers that have told their friends about his business that has contributed to the success of West Fargo Auto Body & Glass. "Word of mouth referrals from several satisfied customers is our best form of advertisement," he said.
He is also adamant about doing business in West Fargo. "We love being a part of the community and having our business conveniently located on West Main Avenue," Kounovsky said. "Everyone has been so supportive and receptive and that goes a long way in contributing to our continued success."
All in all, he reiterated that the total satisfaction of customers is first and foremost. "We are committed to using only the highest quality products and supplying only the highest quality craftsmanship and service," Kounovsky emphasized.
Hours at West Fargo Auto Body & Glass are 8 a.m. to 5 p.m., Monday through Friday.
Inquiries can be made or appointments scheduled by calling 281-1772.