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Western State Bank launches customer care center

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business Fargo, 58102
West Fargo Pioneer
(701) 241-5487 customer support
Fargo North Dakota 101 5th Street North 58102

Western State Bank recently launched a customer care center that will provide customer service regarding financial products and services via telephone.

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 Matthew Riegel was named assistant vice president/customer care manager. He will oversee Western’s Customer Care Center and assist in providing customer service. Prior to joining Western, he served as call center manager at Wells Fargo in Fargo. Riegel has over 13 years of customer service and banking experience. Originally from Fargo, he holds a master’s degree in business management with a concentration in human resources from the University of Mary in Fargo.

 Marcie Naas recently joined Western State Bank as a customer care banker. She will provide financial solutions and service to current customers. Naas has over 15 years of customer service experience and over five years of banking experience. Originally from McVille, N.D., Naas attended Mayville State University and Aakers Business College in Fargo.

 Mara Reome recently joined Western State Bank as a customer care banker. She will provide financial solutions and service to current customers. Reome has over one year of banking experience in a call center environment and over six years of customer service experience. Originally from Auburn, Calif., she attended Minnesota State Community and Technical College in Wadena, Minn.

 Liz Coronato recently joined Western State Bank as a part-time customer care banker. She will provide financial solutions and service to current customers. Coronato has over six years of customer service experience. Coronato is currently attending North Dakota State University.

 Cindy Holaday was recently promoted to customer care banker at Western State Bank. Holaday has been with Western since 2002, serving as a customer service representative. She has over 22 years of customer service experience in the banking industry.

 Mary Jendro was recently promoted to customer care banker at Western. Jendro has served as a personal banking officer/good neighbor club co-director in West Fargo since 2006. She has over 35 years of banking experience.

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