Issues with REAL ID should be easy fix according to NDDOT, governor's office

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BISMARCK—North Dakota residents have been able to obtain a REAL ID since May 1, but how has implementation of the system unfolded?

In a recent Forum News Service story, 20-year-old North Dakota State University student Jackson Stremick described his issues getting a REAL ID. Stremick lived in his parents' Fargo home on breaks from college. His problems stemmed from not having his name on documents that proved where he lived.

Stremick said his biggest problem was the lack of help online for this scenario. The ND Department of Transportation responded to Forum News Service with an update on the transition to REAL ID and how you can avoid similar situations.

Glenn Jackson, director of drivers license for NDDOT, says Stremick's residency situation falls under NDDOT's exceptions process.

"We have a lot of reasons for exceptions, like those living with elderly parent and bills are under your parent's name or if you live with your parents over the summer," Jackson said.

Jackson said the list for everything required is on the NDDOT website, but every exception listed there would take too much space to detail. He urges readers to call before visiting their local DOT or DMV office.

"If you don't have all of the documents on the site or have questions, you can fall in(to) the exception process," Jackson said. "If you don't fit these, call us before you come in. Let us work with you to determine what you need."

Stremick said Monday, Sept. 10, he is still working on getting his REAL ID.

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Mike Nowatzki, communications director in the North Dakota Governor's Office, said they've only had one complaint about the implementation of REAL ID. It was an easy fix with the state's exception process.

"A person called saying they had all of the documents in list A, category 3, but some of the information was in the name of the corporation," Nowatzki said.

"Under the exception process, they just had to prove they were a member of the corporation."

Jackson says the transition has gone pretty smoothly. Roughly 15 percent of all ID renewals per month have been the transition to REAL ID, he said.

His biggest tip?

"Take a look at the website. and look at the documents you need to have. If you don't have them, call us. Before you go, schedule an appointment. You should be in and out in about 20-25 minutes. It's an easy process."

You can find a guide here for all the requirements to get a REAL ID in North Dakota.