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Edward Jones receives performance award

The financial-services firm Edward Jones won the 2014 TNS Choice Award for outstanding performance in investment services.

The TNS Choice Awards recognize financial-services firms and banks that outperform their competitors in acquiring, retaining and developing clients.

The global research consultancy states that Edward Jones’ superior client experience is based on strong adviser relationships and an extensive branch network of 13,000 financial advisers. The firm earns high client satisfaction scores, which is rewarded with remarkably strong client retention.

TNS advises clients on specific growth strategies around new market entry, innovation, brand switching and stakeholder management, based on long-established expertise and market-leading solutions.